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No. You can’t use the USB C port for data transfer. For such a purpose, our Primebook laptops hold the USB 2.0 ports.

No. There isn’t an ethernet port in Primebook laptops as they already come with a Wi-Fi facility and a 4G SIM port for internet connectivity (in the case of Primebook 4G laptops). 

After rigorous testing, we can ensure that the Primebook battery shall typically last a minimum of 6 hours in case of active laptop usage.

Yes. You can connect your smartphone to Primebook using the USB 2.0 ports.

Yes. You can connect a pen drive to Primebook using the USB 2.0 ports. 

Our latest Primebook models support up to 1TB of external HDD space. 

You can connect a Printer to Primebook using the NokoPrint App. 

Yes. You can connect a card reader to Primebook using the USB 2.0 ports. 

Remote app functionality currently isn't supported in Primebook. We're working on adding this in a future update.

If and when you have a query about whether or not you can use a specific app on Primebook, contact our customer support team at + 919667413981.

Yes. You can use Primebook for academic-level coding but not for professional coding and web development purposes.

It is possible. But, for such a purpose, you must contact your organizational email admin. For better understanding, feel free to reach out to our customer support team at + 919667413981.

Yes. The Android version of the AutoCAD app, called AutoCAD Max, works on Primebook laptops.

No. The Tally app doesn’t work on Primebook laptops yet. We may have software updates in the upcoming years to facilitate such app usage on our laptops.

Yes. Primebook supports the Android version of Photoshop. But, it’s better if you use multiple Android-based graphic designing and photo or video editing apps like Canva and Picsart for your artistic pursuits.

Yes. Primebook laptops support the Android version of Excel.

No. At present, apps requiring GPS don’t work on our Primebook laptops. But, we may bring such system updates soon to help you avail of such apps on Primebook.  

No. You cannot play apps that run with a Gyro sensor on our Primebook laptops.

No. Payment apps don’t work on Primebook laptops. However, in the future, we may include such app compatibility features. 

Primebook laptops work on an Android-based operating system called PrimeOS.

Yes. We deal in bulk orders as well. For bulk orders, kindly contact us at

Yes. You can get customization of hardware, OS (Operating System), and co-branding for bulk orders.

We have a dedicated team for both hardware & software-related issues. You can simply connect with them through the WhatsApp QR code available on every Primebook laptop.

Primebook warranty covers 1-year of free repair and replacement on non-accidental non-liquid damages. Accidental or liquid damages are not covered in this warranty.

We offer a face-to-face demo of our laptops in Delhi-NCR only. For the rest of India, We provide virtual demos through Google Meet. To book a demo, please get in touch with our team at

You can buy a laptop from us at the manufacturing cost to test all the usability and functionality. Still, You can connect with our team at & request for sample laptop.

Laptop charger (Type C charger or DC charger, depending on the Primebook variant you purchase)

We have a dedicated process for after-sales services.

Level 1 Escalation - Scan the QR code available on every Primebook laptop & share your query.

Level 2 Escalation - Drop a mail at & share your query.

Level 3 Escalation - Drop a mail at & share your query.

To get MDM extensions, connect with our business team at

You can contact our customer support team through both calls and WhatsApp Chatbot. Our customer support number is + 919667413981.

Primebook offers splendid support for students and learners to perform their day-to-day computing and learning tasks, like attending online classes, watching educational videos, creating documents, browsing and researching on the internet, using e-learning apps, etc.

Welcome to the Primebook website. These Terms and Conditions outline the rules and regulations for the use of the Primebook website, operated by Floydwiz Technologies Private Limited, located at 59, Ground Floor Kundan Nagar Laxmi Nagar, Delhi India 110092.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use the Primebook website if you do not agree with all the terms and conditions stated on this page.

1. License to Use: 

Unless otherwise stated, Primebook and/or its licensors own the intellectual property rights for all material on the Primebook website. All intellectual property rights are reserved. You may view, download, and print pages from the website for your own personal use, subject to the restrictions set in these terms and conditions.

2. Restrictions: You are specifically restricted from all of the following: 

  • Publishing any website material in any other media.
  • Selling, sublicensing, and/or otherwise commercializing any website material.
  • Publicly performing and/or showing any website material without proper attribution.

3. Content:

Primebook allows you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material. You are responsible for the content you post on the website. By posting content, you grant Primebook a non-exclusive, worldwide, irrevocable, sub-licensable license to use, reproduce, adapt, publish, translate, and distribute it in any and all media.

4. Website Use:

You agree to use the Primebook website only for lawful purposes and in a way that does not infringe upon the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.

5. Privacy Policy:

Your use of the Primebook website is also governed by our Privacy Policy, which can be found at [link to Privacy Policy]. By using the website, you consent to the terms of the Privacy Policy.

6. Limitation of Liability:

In no event shall Primebook, nor any of its officers, directors, and employees, be held liable for anything arising out of or in any way connected with your use of this website. Primebook shall not be liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this website.

7. Indemnification:

You hereby indemnify to the fullest extent Primebook from and against any and all liabilities, costs, demands, causes of action, damages, and expenses arising out of or in any way related to your breach of any of the provisions of these terms.

8. Severability:

If any provision of these terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these terms unenforceable or invalid as a whole.

9. Variation of Terms:

Primebook is permitted to revise these terms at any time as it sees fit, and by using this website you are expected to review these terms regularly.

10. Governing Law & Jurisdiction:

These terms will be governed by and interpreted in accordance with the laws of India, and you submit to the non-exclusive jurisdiction of the state and federal courts located in India for the resolution of any disputes.

By accessing the Primebook website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with these terms, please refrain from using our website.

Last updated: 10th August 2023