FAQs
The MediaTek Helio G99 MT8781 processor powers Primebook 2 Pro and Primebook 2 Max. It features an octa-core chipset, comprising 2x Cortex-A76 cores for high performance and 6x Cortex-A55 cores for power efficiency. This combination delivers faster speeds and smoother multitasking compared to other laptops within the same price segment.
Cloud PC is a built-in feature on Primebook that allows users to stream a full Linux or Windows (closed-beta) desktop from the cloud by purchasing its subscription. This means users can access heavy software like VS Code, Android Studio, DaVinci Resolve, or MySQL Workbench, without needing high-end hardware. It transforms the Android laptop into a hybrid device capable of running resource-intensive desktop apps through a simple internet connection.
The AI Assistant (Companion Mode) is an AI-powered on-screen tool built into Primebook 2 laptops and powered by Gemini. It intelligently reads visible screen content, such as articles, PDFs, or notes, and provides real-time assistance like summarisation, explanations, or actionable insights. Activated through a dedicated icon, it helps users stay productive without switching apps or losing focus. This AI will also be available in Operator mode within the coming months.
AI-Powered Global Search is a unified search tool built into Primebook 2 laptops that lets users ask questions, search for files, settings, apps, app store results, and even web content, all in one place. It blends AI assistance with device-wide and online search, making navigation faster and smarter.
While Primebook does not come with the Google Play Store preinstalled, users can still access it via the Prime Browser. However, the device features its own exclusive Prime App Store with a vast library of Android apps across education, productivity, creativity, and entertainment. It also includes a unique app request feature that lets users request specific apps to be made available, a flexibility the Play Store doesn’t offer.
Yes. We deal in bulk orders as well. For bulk orders, kindly contact us at pankaj@primeos.in
We offer a face-to-face demo of our laptops in Delhi-NCR only. For the rest of India, We provide virtual demos through Google Meet. To book a demo, please get in touch with our team at pankaj@primeos.in.
You can buy a laptop from us at the manufacturing cost to test all the usability and functionality. Still, You can connect with our team at pankaj@primeos.in & request for sample laptop.
We have a dedicated process for after-sales services.
Level 1 Escalation - Scan the QR code available on every Primebook laptop & share your query.
Level 2 Escalation - Drop a mail at tejainder@primeos.in & share your query.
Level 3 Escalation - Drop a mail at pankaj@primeos.in & share your query.
To get MDM extensions, connect with our business team at pankaj@primeos.in.
Primebook laptops are available to buy online from Flipkart, Amazon, and shop.primebook.in. However, we are coming soon with our physical stores across India.
Yes. You can buy Primebook 2 laptops on EMI using certain credit cards from Flipkart, Amazon and shop.primebook.in.
Yes, Primebook 2 laptops are built for everyday productivity, whether it's attending classes, writing documents, managing spreadsheets, browsing the web, or handling email. With Octa-Core MediaTek G99 processor, LPDDR4X RAM, UFS storage, desktop-class multitasking, and Android + Cloud PC integration, the laptops offer a seamless experience for students, professionals, and freelancers alike.
Yes, Primebook 2 laptops support true multitasking through PrimeOS 3.0 paired with the octa-core MediaTek Helio G99, LPDDR4X RAM and UFS storage. Users can open multiple apps in resizable windows, snap them side-by-side, switch between tasks seamlessly, and use keyboard shortcuts, deriving a full desktop-class multitasking experience within an Android environment.
Unlike ChromeOS, which is heavily browser-based, and Windows, which demands higher hardware specs, PrimeOS is a lightweight, Android-based operating system designed specifically for laptop use. It supports full-screen Android apps, multi-window multitasking, and desktop-style navigation while remaining highly efficient on cost-effective hardware. PrimeOS also includes unique features like Cloud PC access, an AI-powered assistant, and an app request system, making it more flexible, responsive, and accessible for modern users, especially young professionals, coders, developers, college students, those preparing for competitive exams and digital learners.
PrimeOS 3.0 is Primebook’s custom-built operating system based on Android 15, designed specifically for laptops. It brings a desktop-class experience with features like multi-window multitasking, taskbar navigation, keyboard and trackpad support, and a dedicated file manager and browser. It also enables access to the Android app ecosystem via the Prime App Store, supports an app request feature, built-in keymapping for touch apps, AI tools like Global Search, AI Assistant (Companion Mode), and Windows/Linux Cloud PC access, combining the familiarity of Android with the power of a full computing environment.
Unlike JioBook, Pro and Max feature stronger hardware specifications (8GB LPDDR4X RAM, UFS storage, dual stereo speakers, 1440p webcam) and an Android 15-based laptop operating system called PrimeOS 3.0. They also provide Cloud PC access, in-built AI features, and exclusive tools like keymapping, making them more future-ready and practical for modern workflows.
No. Primebook is a full-fledged Android laptop built on PrimeOS (Android 15-based). It offers a desktop-class interface with laptop-grade features like a larger full HD display, extended battery life, backlit keyboards, noise-cancellation microphones, dual stereo speakers, and more. There’s the first-of-a-kind Windows/Linux Cloud PC feature and in-built AI tools as well. That's what makes it distinct from Chromebooks or Android tablets.
Unlike most budget Windows laptops, Pro and Max run PrimeOS 3.0 (Android 15-based), offering faster boot, smoother multitasking, and access to the entire Android ecosystem. They also include exclusive features like Cloud PC (Windows/Linux), in-built AI, and keymapping, giving them a broader computing usage compared to typical entry-level laptops.
Primebook 2 Neo was the first of Primebook’s next-generation laptops, built to make advanced Android laptops accessible. Pro and Max expand that lineup with larger, Full HD displays with thin bezels, 60.3Wh battery, 8GB LPDDR4X RAM, 1440p HD webcams, dual stereo speakers, and backlit keyboards, making them more versatile for professionals, creators, and students who want bigger screens and extended usability.
Primebook 2 Pro and Max are built for students, self-learners, coders, creators, freelancers, young professionals, and anyone who needs a reliable, high-performance laptop at a cost-effective price point. Designed to blend usability and innovation, the laptops are suitable for long study sessions, remote work, online classes, coding and development, designing, editing, content creation, and more.
Primebook laptops are powered by the MediaTek Helio G99 processor, 6GB LPDDR4X RAM, and UFS storage. They run on Android 15-based PrimeOS 3.0, an operating system optimised specifically for laptops. This ensures seamless performance, fast app response, smooth multitasking, and efficient all-day usage. With in-built AI features, you can work smarter and faster, and with Cloud PC integration, you can even unlock full Windows or Linux desktops to run heavier software whenever you need.
Welcome to the Primebook website. These Terms and Conditions outline the rules and regulations for the use of the Primebook website, operated by Floydwiz Technologies Private Limited, located at 59, Ground Floor Kundan Nagar Laxmi Nagar, Delhi India 110092.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use the Primebook website if you do not agree with all the terms and conditions stated on this page.
1. License to Use:
Unless otherwise stated, Primebook and/or its licensors own the intellectual property rights for all material on the Primebook website. All intellectual property rights are reserved. You may view, download, and print pages from the website for your own personal use, subject to the restrictions set in these terms and conditions.
2. Restrictions: You are specifically restricted from all of the following:
- Publishing any website material in any other media.
- Selling, sublicensing, and/or otherwise commercializing any website material.
- Publicly performing and/or showing any website material without proper attribution.
3. Content:
Primebook allows you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material. You are responsible for the content you post on the website. By posting content, you grant Primebook a non-exclusive, worldwide, irrevocable, sub-licensable license to use, reproduce, adapt, publish, translate, and distribute it in any and all media.
4. Website Use:
You agree to use the Primebook website only for lawful purposes and in a way that does not infringe upon the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.
5. Privacy Policy:
Your use of the Primebook website is also governed by our Privacy Policy, which can be found at [link to Privacy Policy]. By using the website, you consent to the terms of the Privacy Policy.
6. Limitation of Liability:
In no event shall Primebook, nor any of its officers, directors, and employees, be held liable for anything arising out of or in any way connected with your use of this website. Primebook shall not be liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this website.
7. Indemnification:
You hereby indemnify to the fullest extent Primebook from and against any and all liabilities, costs, demands, causes of action, damages, and expenses arising out of or in any way related to your breach of any of the provisions of these terms.
8. Severability:
If any provision of these terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these terms unenforceable or invalid as a whole.
9. Variation of Terms:
Primebook is permitted to revise these terms at any time as it sees fit, and by using this website you are expected to review these terms regularly.
10. Governing Law & Jurisdiction:
These terms will be governed by and interpreted in accordance with the laws of India, and you submit to the non-exclusive jurisdiction of the state and federal courts located in India for the resolution of any disputes.
By accessing the Primebook website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with these terms, please refrain from using our website.
Last updated: 10th August 2023
Ensure that your internet is stable and above 10mbps. Go to fast.com and take a screenshot of the speed. Record a video of your issue and share it with us alongside the speedtest result and the phone number you used to log on to PrimeX. We shall look into it.
No, Cloud PC subscription is not refundable after purchase. However, if you face disconnection issues or your Cloud PC is not working, you can reach out to the team. In case the issue arises despite meeting the minimum network requirements, we offer the service for an additional day at no extra cost.
PrimeOS is the first-ever made-in-India Android-based operating system designed specifically for laptops and built around the real everyday use cases of modern Indians. It combines the familiarity and versatility of Android with desktop-class features like multi-window multitasking, keyboard and trackpad support, AI-powered capabilities, and access to cloud-based Windows and Linux tools for advanced computing needs.
PrimeOS enables cloud-based work through Prime X (Cloud PC), which provides access to both Windows and Linux environments. Both versions of Prime X can be installed directly from the Prime App Store. Users need to simply sign up using a phone number or email ID, choose a subscription plan, and start using it. Subscriptions start at ₹19, making the cloud-based workspace easily accessible when needed.
PrimeOS can comfortably handle everyday tasks like browsing, app-based work, learning, content consumption, and multitasking. For tasks that require advanced or specialised software, PrimeOS also provides optional subscription-based access through Cloud PC, making it a practical alternative to traditional laptop operating systems for daily use.
Prime X is the Cloud PC feature of PrimeOS. It lets users access complete Windows and Linux environments to use advanced software and tools only when needed, instead of investing in high-end hardware upfront. Prime X is available via a nominal subscription and works easily with a stable, high-speed internet connection.
PrimeCoding is an exclusive coding app on PrimeOS, designed for learning and practising programming on Primebook laptops. It lets users code in languages like Java, Python, C++, HTML, CSS, and JavaScript. You can practice data structures, build websites, write automation scripts, and work on algorithms.
PrimeCoding is free to use, ad-free, and works offline after the initial setup, making it ideal for focused learning and practice.
Prime App Store is the built-in app store on PrimeOS. It lets users find and download a wide range of Android apps optimised for laptop use, including apps for education, productivity, entertainment, and gaming. The Prime App Store also includes PrimeOS-specific apps, such as Prime X, PrimeCoding, and Microsoft Office apps, along with a feature to request new apps.
Yes. PrimeOS supports Microsoft Office in multiple ways. Users can access Microsoft Word, Excel, and PowerPoint as desktop-style apps and Android apps, all available through the Prime App Store. PrimeOS also offers the option to use Microsoft Office through Windows Cloud PC (Prime X) for users who prefer a Windows-based workspace.
Both PrimeOS and Windows allow users to run Android apps for learning, productivity, gaming, and entertainment. The difference lies in how those apps run. PrimeOS runs Android apps natively as the core operating system, while Windows runs them through an emulator or compatibility layer, which can affect performance, controls, and overall experience.
If you are using a Primebook laptop, you are using the official version of PrimeOS, as newer versions of PrimeOS are designed exclusively for Primebook laptops. If you are using the PrimeOS x86 version, you can confirm it by checking the PrimeOS name and version details in the system settings, along with the presence of official PrimeOS features and branding.
Yes. PrimeOS is well-suited for long Android gaming sessions because of its lightweight system design and features like keymapping that help maintain stable performance and control. For desktop and AAA games, PrimeOS offers access through Windows Cloud PC, where a high-speed, stable internet connection is important for smooth, long, uninterrupted gameplay.
PrimeOS x86 was a downloadable version designed to run on a wide range of PCs and laptops, with compatibility depending on hardware. It received its last update on 20 July 2022.
Whereas newer PrimeOS versions are built specifically for Primebook laptops. They come pre-installed, and offer deeper optimisation, newer Android versions, and tighter integration with features like AI tools, Cloud PC, and system-level enhancements.
Yes. PrimeOS is designed to be power-efficient, helping reduce background load and optimise everyday usage. On Primebook laptops, this efficiency enables long battery life, with Primebook 2 Pro offering up to 14 hours and Primebook 2 Max offering up to 12 hours of battery backup, depending on usage.
PrimeOS supports a wide range of Android games, including popular titles like Free Fire, BGMI, and Asphalt. They are available to be downloaded via the Prime App Store. Game availability and experience, however, can vary based on the app’s requirements. If a game isn’t available on the Prime App Store, users can request it through the built-in App Request feature.
No. PrimeOS can be used offline for many everyday tasks and installed apps that allow working without the internet.
However, an internet connection is required for the initial setup, downloading apps and updates, browsing the web, and using apps or features that rely on online access, including Cloud PC.
PrimeOS is primarily designed for keyboard and trackpad-based laptop use. Touch-style interactions in apps and games are supported through keymapping, which allows users to map keyboard keys and mouse actions to on-screen touch gestures.
This makes touch-centric Android apps usable on laptops, even without relying on direct touchscreen input. Navigation and control of touch-based interactions become easier and more precise on Primebook laptops.
PrimeOS can support external displays where the hardware it runs on provides a compatible display output or wireless casting capability. On first-generation Primebook laptops, powered by PrimeOS, this included wired external display support through an HDMI port. On Primebook 2 laptops that run on PrimeOS, external display usage is supported through wireless screen casting, as these devices are designed without dedicated wired display ports.
Yes. The PrimeOS x86 version can run on many Intel processors. But performance and compatibility depend on the specific CPU and system configuration. This version received its last update on 20 July 2022.
The later versions of PrimeOS are only accessible through Primebook laptops and are not available separately for downloads.
Yes. The PrimeOS x86 version historically included 32-bit “Classic” builds aimed at older CPUs, and those releases are still available from official x86 archives. Compatibility and user experience depend heavily on the exact CPU, instruction set (SSE) support, and system configuration, so results vary across machines. Older 32-bit builds were intended for pre-2011 or low-power systems.
Note: the last x86 update (covering 32- and 64-bit variants) was released on 20 July 2022. Newer PrimeOS releases are available only pre-installed on Primebook laptops and are not offered as separate downloads.
PrimeOS supports modern everyday computing through access to Android apps, cloud-based workflows, and AI-powered features, making it suitable for a wide range of daily tasks. It is designed as a laptop-first operating system for students, professionals, creators, and app-centric users. PrimeOS adopts a distinct approach to laptop computing, rather than serving as a one-to-one replacement for Windows in every use case.
PrimeOS and Android emulators serve different purposes and are not directly comparable. PrimeOS is a full operating system designed for laptops, while an Android emulator runs Android inside another operating system. PrimeOS runs natively and is optimised for keyboard, trackpad, multi-window multitasking, and larger screens, avoiding the overhead and limitations of emulation.
PrimeOS x86 is available for download on 64-bit systems, though compatibility and overall experience may vary depending on the specific hardware and system configuration. However, the last update for this version was released on 20 July 2022.
Newer versions of PrimeOS are available only on Primebook laptops and are not provided as a separate download.
PrimeOS x86 is the version available for PCs and laptops as a downloadable operating system and can be installed on compatible systems. This version received its last update on 20 July 2022.
Newer versions of PrimeOS are designed exclusively for Primebook laptops and are not offered as a separate download.
The PrimeOS x86 version could run on some laptops powered by Intel Atom processors, depending on the specific hardware configuration and system capabilities. The experience varies across devices. This version received its last update on 20 July 2022.
Newer versions of PrimeOS are designed for Primebook laptops only.
The PrimeOS x86 version could be used on some touchscreen laptops running Windows 8 and early versions of Windows 10. The experience depended on the specific hardware. On newer touchscreen laptops, PrimeOS x86 is not designed to work reliably, as this version received its last update on 20 July 2022.
Newer versions of PrimeOS are designed exclusively for Primebook laptops.
PrimeOS x86 version can run on Windows 10 PCs. It’s available as a downloadable operating system and could be installed separately from Windows. However, this version received its last update on 20 July 2022, and the experience on newer Windows 10 PCs may vary depending on hardware configuration and system requirements.
PrimeOS x86 version can be used on other laptops which was available for download and support Android gaming with features like keyboard and mouse input. This version received its last update on 20 July 2022. On newer gaming laptops, the experience may vary due to differences in hardware and system requirements.
The later versions of PrimeOS are designed exclusively for Primebook laptops, where gaming features such as keymapping and large-screen optimisation are integrated as part of the overall experience.
PrimeOS uses the Linux kernel, which is also the core system technology behind Android. The Linux kernel is responsible for essential system functions, including hardware interaction, security, and performance management. But users interact with PrimeOS as the operating system, without needing to interact directly with Linux.
Yes. Free Fire runs smoothly on PrimeOS. PrimeOS includes a built-in keymapping feature that lets you map keyboard keys and mouse actions to on-screen touch controls, making mobile games playable in a PC-style setup.
This allows players to move, aim, and perform in-game actions using the keyboard and mouse. Hence, you get a more controlled and comfortable gaming experience compared to smartphones and tablets.
No. PrimeOS is not an Android emulator. It is a full Android-based operating system built to run directly on Primebook laptops, not inside another operating system.
Unlike Android emulators that run Android within Windows or macOS, PrimeOS powers the device itself. It’s deeply optimised for keyboard and trackpad input, multitasking, and larger laptop screens. This enables a more stable, PC-like experience without the limitations of emulation.
PrimeOS x86 refers to one of the initial versions of PrimeOS created for x86-architecture PCs and laptops. It marked the beginning of PrimeOS as an Android-based operating system for larger screens.
The PrimeOS x86 version received its last update on 20 July 2022. Since then, PrimeOS has evolved into newer, more advanced versions that power the current generation of Primebook laptops only.
PrimeOS runs on different Android versions depending on the Primebook generation. The first-generation Primebook laptops, Primebook WiFi, and Primebook 4G, are powered by Android 11-based PrimeOS.
The second-generation Primebook lineup, Primebook 2 Neo, Primebook 2 Pro, and Primebook 2 Max, runs on Android 15-based PrimeOS. It offers a newer Android foundation with the latest Android features, improved performance, security, and system optimisations for laptops.
Yes. PrimeOS is an Android-based operating system built and optimised specifically for laptops, while Android is designed for touch-first mobile use.
PrimeOS includes a desktop-style taskbar, resizable app windows, keyboard shortcuts, right-click support, PC-like file management, and screen-size optimisations. This makes it well-suited for productivity, multitasking, learning, coding, and gaming; tasks that regular Android isn’t designed to handle comfortably on larger screens.
