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Service & Support / Kolkata

Bought or planned to buy a Primebook and live in Kolkata? Then, one question that’s likely to pop up in your mind is – What about the Primebook service center and how to connect with their concerned team?

Yes. Your Primebook laptop, being an electronic gadget, may need an occasional fix, repair, replacement, or maintenance to keep it going for a long. That’s why Primebook gives a one-year warranty, including a free pick-and-drop service in Kolkata. 

When searching on the web for “laptop service centers near me in Kolkata” or “laptop repairs in Kolkata”, Google shows various options. But those options may not be appropriate for your Primebook repair like our core technical team and may even ask for service charges. 

Therefore, Primebook offers the pick-and-drop service in Kolkata exclusively to serve your Primebook repair and maintenance needs. Regardless of the Primebook product you bought, our one-year warranty policy, including the free pick-up and drop service, stands available to all! To avail of this pick-and-drop service in Kolkata, raise a request through the buttons right below.

The Process of Primebook Pick and Drop Service in Kolkata: 

  • While requesting the pick-and-drop service, state your name, exact address in Kolkata, the Primebook model number, and what issue you’re facing with the Primebook laptop. 

  • Soon, our customer support team will contact you and provide some troubleshooting tips. You need to follow them to fix the issue straight away. 

  • If the issues can’t be fixed even after troubleshooting, our team will schedule your Primebook pick-up from the given address in Kolkata according to your preferred time and date.   

  • After pick-up, our team will consistently update you about the ongoing repair or replacement status. You can also inquire about the progress by dropping a message on the same WhatsApp number.

  • When the repair or replacement is complete, our support team will further contact you to schedule the drop-off.  

Please Note: Our free pick-and-drop repair service in Kolkata is applicable only for the warranty period, i.e., one year from the date of your laptop purchase. 

Cases Where Our Free Pick-and-Drop Service in Kolkata is Not Applicable: 

1. Primbeook’s pick-and-drop repair service in Kolkata is not available for any laptop apart from Primebook.

2. Our free pick-and-drop service isn’t available after your warranty period expires. 

3. If your Primebook is out of warranty and a replacement or repair is needed, it will be charged. The estimated charge will be communicated to you after our team assesses the necessary fixes.

4. The Primebook warranty stands null and void for physical damage to the laptop by humans, water spillage, reckless use, natural calamities, exposure to extreme temperatures or atmospheric conditions, cutting of wire, etc.