Buy Now

Service & Support / Thiruvananthapuram

Bought or planned to buy a Primebook laptop and reside in Thiruvananthapuram? Then, one question must appear: Where to find the Primebook service center in Thiruvananthapuram, and how can you contact their respective team? 

As with any other laptop, your Primebook might need occasional repairs and fixes to function smoothly for a long span. To serve this purpose, we provide a warranty of one year, including a free pick-and-drop service in Thiruvananthapuram.   

While surfing on the net for “laptop service centers near me” or laptop repair service in Thiruvananthapuram”, ample options would appear in front of your eyes. But those options may not provide you with an authentic repair service like our core technical team and will be chargeable.  

Hence, Primebook brings a free pick-and-drop service in Thiruvananthapuram to take the laptop repair process further! This convenient pick-and-drop service in Thiruvananthapuram applies to all Primebook products. When requiring this service, all you need to do is request us via the tabs below.

Steps Involved in Primebook’s Pick and Drop Service in Thiruvananthapuram:

  • The first step is for you to raise the service request. While doing so, state the problems with your Primebook laptops, along with the model number, your address in Thiruvananthapuram, and your name!

  • Next, our customer support team will connect you and instruct you to troubleshoot the laptop. You have to abide by each instruction specifically. 

  • If the issue doesn’t get resolved even after troubleshooting, our team will contact you for pick-up scheduling based on your convenient time slot. 

  • After pick-up, when your laptop reaches our warehouse for repair, we start giving the progress report. If you want to keep track of the repair by yourself, simply contact our customer support at the given number.  

  • Once our team completes the laptop repair, you will be reconnected for the drop-off schedule according to your preferred date and time.

Please Note: Our free pick-and-drop repair service in Thiruvananthapuram is valid only during the warranty period of one year starting from the date of your laptop purchase.

Cases Where Our Free Pick-and-Drop Service is Non-applicable: 

1. The pick-and-drop service in Thiruvananthapuram doesn’t apply to any laptop other than that of Primebook.

2. This free pick-and-drop service stands nonapplicable immediately as your warranty period expires.   

3. When your Primebook warranty ends and your laptop still needs repairs, we shall charge for the service. The estimated charges will be notified to you only after a thorough inspection of the laptop. 

4. Primebook’s warranty stands null and void for physical damages to the laptop resulting from liquid spillage, exposure to severe temperatures, lightning, earthquakes, thunderstorms, unauthorized servicing, wire cuts, and improper usage.