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Service & Support / Surat

Bought or planned to buy a Primebook laptop and reside in Surat? Here, one question is obvious to pop up – Where is the Primebook service center located in Surat, and how to get in touch with their concerned team? 

Primebook, similar to any laptop, may call for a repair, replacement, or servicing to secure its uninterrupted functioning for more time. For this reason, Primebook bestows a warranty of one year with an included free pick-and-drop service in Surat. 

When you begin surfing the internet for “laptop repairs near me in Surat” or “laptop service center at my location in Surat”, you will find many options. However, those options may not deliver an appropriate service like our in-house technicians and may demand a service charge. 

So we, Primebook, come with a free pick-and-drop service in Surat to carry forward the repair of your Primebook laptops. This pick-and-drop service in Surat applies to all Primbeook products for any software or hardware-related problems you’re experiencing. When you require this service, feel free to drop a request by simply tapping the underlying buttons.

Steps for the Primebook Pick and Drop Service in Surat: 

  • First and foremost, put your name, your location in Surat, the issues you identify in the Primebook laptop, and the model number within your service request. 

  • Hereafter, Primebook’s customer support team will reach out to you and help you with troubleshooting steps. Please follow each step carefully. 

  • In case our team cannot fix the issues in your Primebook even after troubleshooting, they will immediately schedule a pick-up service from your mentioned address in Surat. This scheduling will take place according to your confirmed date and time. 

  • Once our team completes the pick-up process and your laptop is under repair, we shall constantly share the progress status. If you want a repair update in between, feel free to communicate with us on our given contact number.

  • After the laptop repairs are over, you shall again receive a message or call from our team to schedule the drop-off to your given location in Surat. 

Please Note: Our free pick-and-drop repair service in Surat is available only during the warranty period, which is one year from the date of purchase. 

Cases Where Our Free Pick-and-Drop Service is Not Applicable:

1. Our pick-and-drop service in Surat is nonapplicable to any laptop that isn’t of Primebook. 

2. Primebook’s free pick-and-drop service in Surat stands null and void immediately after your warranty period ends. 

3. While your Primebook’s warranty collapses and your laptop requires a repair, the service will be chargeable. The estimated charges will be informed to you only after a thorough assessment of your laptop is complete.

4. You can’t claim our warranty for any kind of physical damage caused by reckless usage, unauthorized access, subject to severe temperature, water spillage, lightning, or other reasons beyond the control of humans.