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Service & Support / Faridabad

Have you purchased or plan to purchase a Primebook laptop and live in Faridabad? If yes, one question is likely to arise in your mind now, and that is: Where is the Primebook service center based in Faridabad, and how can you contact their concerned team?   

As Primebook is a tech gadget, it may need occasional software fixes, repairs, and battery replacement to serve for a long. That is why this laptop comes with a one-year warranty provision, comprising a free pick-and-drop service in Faridabad. 

While searching for “laptop repairs near me” or “laptop service centers in Faridabad” on Google, many options appear in front of you. But why pick such unofficial services when Primebook’s in-house team is already there to provide you with an appropriate repair and replacement service? 

Primebook comes with a free pick-and-drop service in Faridabad to initiate the process of your Primebook repair or replacement. All Primebook products are eligible for this free and convenient pick-and-drop service. To avail of it, simply request us by navigating through either of the tabs given below.

Steps Involved In Primebook’s Pick and Drop Repair Service in Faridabad:

  • When raising the service request, give a brief about the issues you are experiencing with the laptop, your name, your exact location in Faridabad, and the laptop’s model number.  

  • Then, our customer support team will get in touch with you to troubleshoot the laptop. Make sure you follow each instruction carefully. 

  • Despite troubleshooting, if the issues don’t get resolved, our team will further contact you to schedule the laptop pick-up as per your convenient date and time.  

  • After pick-up, once the laptop reaches our warehouse for repair, our team will keep updating you about the repair progress. You can contact us on the same number to check the status meanwhile! 

  • Once the repair is complete, our support team will reconnect with you to schedule the drop-off to your doorstep. 

Please Note: Primebook’s free pick-and-drop service in Faridabad is valid only within the one-year warranty period, beginning from the date of laptop purchase.

Cases Where Our Free Pick-and-Drop Service is Non-applicable: 

1. Our free pick-and-drop service in Faridabad does not apply to any other product apart from Primebook. 

2. This free pick-and-drop service in Faridabad becomes invalid when your laptop’s warranty period expires. 

3. If your Primebook laptop is out of warranty and it still needs a repair or replacement of a part, the service will be chargeable. Our team will communicate with you regarding the estimated charges only after the assessment of your laptop.

4. Our warranty facility, including the free pick-and-drop service, is invalid in case of any physical damage to the laptop caused by humans or due to natural calamities, improper use, exposure to extreme temperatures, and water-logging.