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Service & Support / Kanpur

Residing in Kanpur and have bought or plan to buy a Primebook laptop? One significant question to emerge here is – Where can you find the Primebook service center in Kanpur, and how can you reach out to their concerned team? 

As a tech device, the Primebook laptops may sometimes require repairs and maintenance. Therefore, these laptops hold a one-year warranty, including a free pick-and-drop service in Kanpur. 

Searching on the internet for “laptop service center in Kanpur” or “laptop repairs near me” would certainly display many options. However, those options may not provide you with an appropriate service as our official technicians. 

Thus, Primebook comes with a free pick-and-drop service in Kanpur to initiate the process of your laptop repairs. This hassle-free pick-and-drop service in Kanpur is valid for every Primebook model! When in need of this service, raise a request by navigating through the following tabs.

Steps Involved in Primebook’s Pick and Drop Repair Service in Kanpur:  

  • When making your service request, write your name, location in Kanpur, your laptop’s model number, and all the problems you experience with it. 

  • Next, our customer success team will message or call you to instruct you on troubleshooting your laptop. All you must do is follow the instructions they provide! 

  • If there’s no appropriate resolution, even after troubleshooting the laptop, our team will schedule a pick-up service, depending on your suitable time slots. 

  • Once the Primebook is picked up and arrives at our warehouse for parts replacement or repair, our team will keep updating you on the repair progress. For any inquiry about the repair status, leave us a WhatsApp text on the given number! 

  • After our team completes your Primebook repair, you will receive another call or text from us for the drop-off schedule as per your convenient date and time. 

Please Note: Our free pick-and-drop repair service in Kanpur is available only within the warranty period of one year that starts from the date of your laptop purchase. 

Cases Where Our Free Pick-and-Drop Service is Not Applicable: 

1. Primebook’s pick-and-drop service in Kanpur is non-applicable for products other than Primebook. 

2. This free pick-and-drop service is invalid once your warranty period expires. 

3. When your Primebook’s warranty is over, yet you need our team to fix or repair your Primebook, a service charge stands applicable! The estimated service charge will be communicated to you only after a thorough inspection of your laptop.

4. Primebook’s warranty, including the free pick-and-drop service, is not valid for physical damages to the laptop occurring from unauthorized repairs, improper laptop use, or exposure to drastic temperatures, earthquakes, and lightning.