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Service & Support / Gurgaon

Have you purchased or plan to purchase a Primebook laptop and reside in Gurgaon? If so, one question that might arise is – Where is the Primebook service center located in Gurgaon, and how to contact the concerned team?

As the Primebook laptop is an electronic gadget, it might need repairs, battery replacement, or software fixes to operate smoothly for a long. That’s why Primebook offers a one-year warranty policy that includes a free pick-and-drop service in Gurgaon. 

If you search for “laptop repair service near me” or “laptop service centers in Gurgaon” on Google, a lot of service providers will come up. However, they might not provide authentic services like Primebook’s in-house technicians and even charge you for servicing.

This is where Primebook’s pick-and-drop service in Gurgaon becomes significant for your Primebook repair and maintenance. We offer a one-year warranty on all our products, which covers the free pick-and-drop facility for any technical or software issues you are experiencing. You can simply schedule the free pick-and-drop service by clicking on the below-provided buttons.

Steps to Follow for Our Pick and Drop Repair Service in Gurgaon: 

  • At the time of request for pick and drop facility, mention your name, Primebook model number, exact address in Gurgaon, and the exact issue you’re facing with the laptop.    

  • Our customer support team will reach out to you at the earliest and guide you with some troubleshooting instructions to fix the issue. Kindly follow the instructions carefully. 

  • If the issue can’t be resolved even after troubleshooting, our team will schedule a free pick-up service from your location in Gurgaon at your convenient date and time.  

  • After pick-up, our team will share the repair updates via WhatsApp or call. Also, You can text us on the same number to get a progress status. 

  • After completion of the repair service, our team will again contact you to schedule the drop-off following your availability. 

Please Note: Primebook’s free pick-and-drop service is applicable only in the warranty period, which has a duration of one year from the date of laptop purchase.

Cases Where Our Free Pick-and-Drop Service is Not Applicable: 

1. Our pick-and-drop repair service in Gurgaon is not applicable for any products apart from those of Primebook. 

2. This free pick-and-drop service in Gurgaon goes invalid when your laptop’s warranty period expires. 

3. If your Primebook is out of warranty, and a repair or replacement of a part is required, it will be chargeable. The estimated charges will be communicated to you only after the evaluation of your laptop.

4. In case of any physical damage to the laptop by humans or due to natural calamities, improper use, exposure to extreme temperatures, and water-logging, the warranty, including the pick-and-drop service, will be null and void.